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In this newsletter: • VALERIE'S TIP: The 6 words that will get you
promotion
• One-day workshop 14 May 2009: Upgrading to
Office 2007
• BOOK RECOMMENDATION: Working with Monsters
• PAUL’S QUICK CLICK: C'mon - make up your mind.
• PAUL’S KEYBOARD TIP: Environmentally Friendly
• AWESOME ACCESSORY: 9-5 laptop sleeve
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 Hi everyone,
Welcome to Productivity Plus, your weekly newsletter on how to get more done in less time.
VALERIE'S TIP: The 6 words that will get you a promotion
 I’ve worked in lots of different companies - from global firms to small businesses - and when it comes to promoting staff (or getting a pay rise) there are 6 words that are pure gold to many bosses.
When you want a promotion or a pay rise, it’s these 6 words that can make all the difference. “... But I’ll find out for you.”
Bosses and managers don’t expect their team members to know everything. And there’s nothing wrong with saying “I don’t know” when you’re asked about a project, product or even who’s winning at footy tipping.
However, if you want to stand out from the pack, the key is to follow: “I don’t know” with “But I’ll find out for you.”
The reality is that most of the time, it isn’t that hard to find out the answer. But most people don’t do it because it’s not part of their job description. When you take the extra step you are:
1. Arming yourself with new knowledge that can help you in the future
2. Showing your manager that you’re pro-active
3. Making it clear that you’re willing to do more than the bare minimum in your job.
Try it. If you say them often enough, those 6 simple words could result your next promotion or pay rise. Good luck!
WE RECOMMEND: Working with Monsters This book by Australian psychotherapist John Clarke will help you understand some of the people you deal with in the course of your work. Maybe you have to contend with an office psycho. Perhaps there’s someone who is difficult to work with (and that’s putting it mildly). If there is a personality you encounter who intimidates colleagues, behaves impulsively and doesn’t show remorse while being superficially nice - beware.
This book is about the workplace psychopath and how you can manage them. John Clarke draws on his background in criminal profiling in this revealing book.
One-day workshop Thursday 14 May April 2009:
Upgrading to Office 2007 Have you recently upgraded to Office 2007? Is your team struggling with the NEW features, tabs and ribbons? Even though it's the same suite of programs, Office 2007 can seem like a whole new software package. You need to use it in a different way to previous versions.
If you have upgraded from Office 2003 (or earlier), all you need is the right training to learn our intuitive way to navigate your new software. Your team will easily find all the features that you already know; and MANY more. Importantly, you'll also ensure compatibility with previous versions of Office using various "save" techniques and the "compatibility checker".
What past students say:
“This has upgraded my skill set and looks great on my CV. In this tight economic climate, it will help me to find a suitable role. Loved the manual given too, it is extremely helpful.”
- Angela Deheaume
What: Upgrading to Office 2007
When: Thursday 14 May 2009
Time: 9.00am - 5.00pm
Fee: $325 (includes GST)
You will receive a comprehensive take-home manual which is a handy reference for the future.
Click here to receive a course outline. Or enrol here.
PAUL’S QUICK CLICK: C'mon - make up your mind.
 Now I know you would agree that the greatest IT tool invented would have to be the Undo tool. I'm sure you are familiar with the keyboard shortcut for "undo" which is Ctrl+Z; (worn out on my keyboard).
Ok, but what if you change your mind again? That's your choice. What if you did not make a mistake and you want to reverse the undo? The keyboard shortcut for Redo is Ctrl+Y. A good way to remember this one is to start at the end of the alphabet and reverse. If undo is Ctrl+Z then redo is Ctrl+Y. You might also remember that “Y” stands for a resounding “Yes”, as in "Yes! I really did mean to do that."
Try it: type some text, delete the text, undo the deletion (Ctrl+Z) as if it was an accident. Now reverse your undo (because you really did mean to delete it) by using Ctrl+Y. Technically you are repeating the last action. Redo is really known as Repeat, which means you can also use it to apply repetitive tasks. Remember my mantra? “If it's slow and tedious, there must be a better way.”
PAUL’S KEYBOARD TIPS: Environmentally friendly
Before you print, you should always print preview. Please take some time to check that the printer settings are correct before you print.
What can go wrong?
1. The incorrect printer could be selected.
2. 500 pages or 500 copies could be set from a previous print job.
3. The incorrect page size could be set.
4. The incorrect paper tray may have been chosen.
5. The margins may be outside the printable area of the page.
If Murphy says all of the above could go wrong, you could accidentally print 1000 pages in high resolution colour on A3 glossy photo paper to the expensive laser that resides on a different floor in your building.
Yeah - I can hear you chuckling, but in all seriousness, please hold Ctrl and press the Function 2 key (Ctrl+F2) to preview your print job and please check the settings before you click the print icon.
AWESOME ACCESSORY: Laptops dressed to impress
 Are you sick of the boring old black neoprene laptop sleeve? Or maybe you haven’t got a laptop sleeve because you don't want to cover your beautiful laptop with something so dull.
Problem solved - Barry's Farm have a range of funky laptop sleeves that will have you and your laptop dressed to impress. There’s a wide selection of laptop sleeves so I’m sure you’ll find one that will match your mood and personality.
Find it here.
Upcoming courses: To find out more or to receive a comprehensive course outline, just click on the course you're interested in.
Course: Excel - Basic to Intermediate
Date: Thursday 7 May 2009 - BOOKED OUT
Time: 9.30am - 4.30pm
Fee: $325
Course: Writing for the web
Date: Friday 8 May 2009 - BOOKED OUT
Time: 9.30am - 4.00pm
Fee: $325
Course: Upgrading to Office 2007
Date: Thursday 14 May 2009 - ENROL NOW
Time: 9.00am - 5.00pm
Fee: $325
Course: Excel - Basic to Intermediate
Date: Tuesday 26 May 2009 - ENROL NOW
Time: 9.30am - 4.30pm
Fee: $325
Course: Excel - Intermediate to Advanced
Date: Tuesday 2 June 2009 - ENROL NOW
Time: 9.00am - 5.00pm
Fee: $325
Thanks for signing up to this newsletter. Remember, if you'd like to leave this list at any time just reply to this email letting us know.
Wishing you much success,
Valerie Khoo and Paul Neale
Directors
Business and Careers Institute
Suite 3, 55 Lavender Street
Milsons Point NSW 2061
(02) 9923 2882
courses@bcinstitute.com.au
www.bcinstitute.com.au
Paul Neale is a popular corporate trainer and IT expert. He is a tech-evangelist who has trained and consulted in and a wide range of organisations ranging from medium-sized firms to multinational corporations. Paul has spent his career mastering technology, productivity and learning.
Valerie Khoo is an experienced trainer who also founded the successful Sydney Writers' Centre. She is a sought-after corporate writer and public speaker. Valerie also mentors business owners and professionals on how to use technology to grow their business, improve productivity and get more done - so they can have a life!
Both Paul and Valerie are directors of the Business and Careers Institute in Sydney which offers short courses that will help you upskill, achieve more and get ahead.
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